Last updated: January 2025
Introduction
Kiwi Lab ("we," "our," or "us") operates Kia, an AI personal assistant available through Telegram. This Privacy Policy explains how we collect, use, and protect your information when you use our service.
Information We Collect
Information You Provide
- Telegram Account Information: Your Telegram username, chat ID, and profile information
- Messages: Text messages, voice messages, and files you send to Kia
- Preferences: Settings and preferences you configure for Kia
Information We Automatically Collect
- Usage Data: How you interact with Kia, including message frequency and features used
- Technical Data: Device information, IP address, and browser type
- Analytics: Performance metrics and error logs to improve our service
How We Use Your Information
We use your information to:
- Provide and improve Kia's AI assistant capabilities
- Personalize your experience and responses
- Maintain and secure our service
- Analyze usage patterns to enhance functionality
- Communicate with you about updates and changes
Data Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
- Service Providers: With trusted third-party services that help us operate Kia (e.g., cloud hosting, analytics)
- Legal Requirements: When required by law or to protect our rights and safety
- Business Transfers: In connection with a merger, acquisition, or sale of assets
Data Security
We implement appropriate security measures to protect your information:
- Encryption of data in transit and at rest
- Regular security audits and updates
- Access controls and authentication
- Secure data centers and infrastructure
Data Retention
We retain your information for as long as necessary to provide our services and comply with legal obligations. You can request deletion of your data at any time by contacting us.
Your Rights
You have the right to:
- Access and review your personal information
- Correct inaccurate or incomplete data
- Request deletion of your data
- Opt out of certain data processing
- Export your data in a portable format
Third-Party Services
Kia integrates with various third-party services (e.g., OpenAI, Google). These services have their own privacy policies, and we encourage you to review them.
Children's Privacy
Our service is not intended for children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us immediately.
International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on our website and updating the "Last updated" date.
Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
- Email: sid@kiwilab.ai
- Telegram: @kiwilabkiabot